You're Always Welcome At Canna Cabana!
Since 2009 we’ve been dreaming up spaces for Cannabis lovers to feel at home. As smokers ourselves, we were sick and tired of sketchy alleys leading to bargain basements that made us feel like we were doing something wrong.
Canadians deserved something better, and so we opened our first Smoker’s Corner head shop in downtown Calgary that same year. Finally a bright, clean, welcoming place where marijuana enthusiasts could gather and geek out about cannabis culture – weed, bongs, pipes, vaporizers and yes… even getting high!
After legalization, we knew we wanted to bring that same vibe to selling legal Cannabis (man, sometimes we still can’t believe it).
Canna Cabana was created for people who loved weed (still do) and want to buy it, smoke it, and talk about it in a playful, safe environment. We call that a Cabana and we built it for you!
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I've been supporting this businesses since the day they opened. Some of the staff are great and some of the staff are just a disaster.
I bought a cartridge last night (Feb 27). Got home and it tasted burnt. The company branding wasn't anywhere on the cartridge and it was missing a rubber seal. I went back within 5 min of buying and they told me they can't do anything and that's the end of it. I did buy another one to tide me over but that's the last time I come in this store. I've had to return 3 or 4 cartridges to different stores over the years and they've never even batted an eyelid to help. These guys did nothing. Useless.
I had an extremely disappointing experience at the Canna Cabana Beltline location in Calgary. I strongly recommend double-checking your orders when making online purchases, as there is a high risk of errors. In my case, they refused to fix an issue once I left the store, which is unacceptable.
Additionally, their return policy is extremely rigid and poorly communicated. Despite the fact that they keep customer purchase histories on file, they will not accept defective product returns unless you have a receipt—something they never disclosed at the time of purchase. To make matters worse, when I raised my concerns, they pretended to call a manager, but it was clear nothing was being done to resolve the situation.
This was by far the worst customer service experience I've had. I will not be returning to this location, and I advise others to be cautious when dealing with their policies.
I won't visit the Beltline location on 11th anymore!!
check the competence of your salespeople. the two ladies who worked today have absolutely no idea what they are doing in your store. if you need more information write to me personally
I advise everyone else to avoid this place if you value your nerves and money
This location offers great prices and excellent service. The staff is always attentive and helpful. However, I have concerns about the lack of staffing during busy hours, particularly in the evenings. It often seems that only one clerk is working, which results in longer wait times for customers and increased stress for the staff. Recently, I witnessed an incident where an overwhelmed employee was being yelled at by a customer who could have became voilent. Addressing these staffing issues would improve both customer satisfaction and employee well-being.
Cleanest, most organized dispensary in Downtown Calgary. Welcoming and friendly staff who are incredibly knowledgeable with various products. Very professional environment, yet still a very fun crowd.
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1235 11 Ave SW #1245, Calgary AB
(403) 455-1930
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