STORE REVIEW

The Herbary

1120 Wellington Rd, London, ON

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Went in there today thought I'd love it my grandma goes all the time says she loves it but the girl with black hair was nice and all but barely talked to me. I waited like 3 minutes at the door before someone would come and speak to me and check my ID then looked around nice store but i don't know employees really didn't interact with me at all just their regulars I wanted to start an account I wasn't asked if I wanted to I just felt like no one cared if I was there or not which is an odd way to feel in a place where your supposed to feel welcomed. I don't think I'll ever go back cause they don't really seem to care about new customers I'll find a dispo that makes me feel welcomed no matter how much of a regular I am you really did lose someone who would've been in 2-3 times a week

Review last submitted
Thursday, January 15, 2026

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