STORE REVIEW

RealCan Cannabis

831 Runnymede Rd, Toronto, ON

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Absolute terrible customer service from the latin lady manager that always looks like she just got out of bed, dirty clothes with stains and just totally unprofessional appearancefor a manager! I've been a loyal customer for over 3 years now and left so much money with this shop and after all that i arrived 10min before the 2-3pm discount happy hour and asked if she can do me a favor and apply the discount so i don't have to wait 10minutes and her attitude was horrific, as if i asked for a million dollars. Told me to go and come back and she doesn't care because now she is the new manager and she's trying to do things super proper and avoid doing what i asked. Although i can understand where she is coming from, her attitude was through the roof for absolutely no reason. I expressed my feelings with some strong words and she then went on her high horse saying to leave HER store, obviously feeling a power trip now that she made manager yet is incapable of looking presentable and decent and knowing how to go about customer service with someone who has been giving them business for years and is a neighbor. Will definitely never give them a dime again and tell everyone to avoid HER store. Pathetic

Review last submitted
Monday, November 24, 2025

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