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Chris THANK YOU SO MUCH! 🫡
A little late to post this review but I had an issue with a defective Palmetto pen I originally got from Toronto but couldn't exchange it anywhere in Brampton even after I got the runaround at a couple locations.
Chris at the Spadina Value Buds came through heavy. He understood the situation, called the Brampton store himself, and got the exchange approved in minutes.
Professional, efficient, knows his job.
Appreciate the help, Chris.
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Today, I visited Value Buds to purchase my usual 2x1G pre-rolls by Thumbs Up. It seems that Value Buds has hired a new staff member, and respectfully, she seemed unfamiliar with the products. When I asked her which strain of Thumbs Up had the highest THC percentage, she responded with "what?" twice. I clarified that any strain, Indica, hybrid, or Sativa, would be fine as long as it had a high THC percentage, and my budget was $10.00 for > 2x1g pre-rolls. She consulted with her manager/supervisor, but I still think she was confused. In the end, she ended up giving me Sour OG by Broken Coast for $8-9, which was 0.5g. 😂😂 All I was told by her was the amount of THC percentage in the pre roll assuming she understood I wanted 2x1g pre rolls. I was in a rush to catch the bus on time because I had to make it to the train to head downtown for work so I didn't check until I made it to the train platform, ripped the sticker off and seen it's just a 0.5G pre roll 😂.
I've never had an issue at Value Buds before; they've always provided good energy with amazing customer service. However, today was really off-putting. I had no issues, but I hope she learns from this experience because maybe she was having a bad day or something. Who knows, but it's all good. Have a great day!
- BIG SLATT BIG WLATTTT 🐍
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