Kareem H
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5.0 ★★★★★ |
Dec-25 |
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Northern Lights Supply, Nisku AB |
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| New Edit Dec 2025- Great experience at Northern Lights Supply! Brooke was super helpful and friendly, took the time to answer my questions, and made the visit easy and welcoming. She even threw in some free swag and gift-wrapping paper, which was such a nice touch. Awesome customer service—thank you, Brooke! EDIT - Derek, the shop owner reached out to me and took great care of me after what happened. I met up with him at the shop on Feb 15, and he explained the situation to me. He was kind enough to provide me with a couple carts and batteries on the house. Thanks for the goodies Derek! I will definitely be back thanks to your great service. Original Review. - It's unfortunate I have to leave this review because these guys have usually been great to work with. They have an amazing variety and sell all kinds of accessories and normally I'm dealing with great customer service. I went in on the evening of Feb 10th, 2025 and bought a cart from Xplor – Rainbow Razz flavour. Upon opening the package, the oil in the cart was already oxidized. When I pulled, it tasted like burnt metal. I had someone else give it a try and they thought the exact same. On Feb 11th, 2025 around 12:30pm I came back to Northern Lights to see if they could exchange it. The worker I spoke with had a very poor demeanor and attitude. I told him the cart tastes like its burnt, to the point where its unusable. It tastes like burnt metal. I also told him I was using this on my vape on the lowest sett .. | ||
