The Joint has been proudly serving customers on the Prairies and all over Canada since 2007. The Joint Tobacconist & Glass Gallery currently operates retail locations in Manitoba and Saskatchewan. The Joint's selection is unmatched whether it be cannabis or cannabis accessories, The Joint keeps the biggest selection and lowest pricing. At The Joint we strive to provide our customers with the best shopping experience possible by maintaining a massive product selection as well as keeping our prices as competitive as possible. Above all, we pride ourselves on providing excellent customer service to every one of our customers.
We constantly strive to carry the newest and most innovative products in the market, including a huge selection of high end and independent Canadian, American & European glass. We always hope you have an awesome shopping experience at The Joint Tobacconist & Glass gallery, whether it is at one of our brick and mortar locations or through our website.
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This was my first time at the Joint and oh my Ding was a delight to work and chat with. Will definitely be coming back as well as recommending friends. Not to mention she was so patient and so nice about me taking so long but we found what I came in looking for! Which I haven't been able to find anywhere for a year! They have it all :)
I've spent thousands of dollars at the joint and will never buy anything from them ever again. I picked up live resin and when I drove home 40 minutes away I opened the product it was leaking everywhere inside. After returning to the shop I was offered no discount on a replacement and at the time I decided to pick up a bowl for my bong which I was told would work well with the torch they sold me. The torch wouldn't even heat the bowl and when I returned to the shop to explain that they told me the bowl is for larger amounts of live resin and would need a bigger torch and they wouldn't take the bowl back.
I asked to speak to the manager and the middle-aged East Indian woman there was not sympathetic whatsoever and when I was on the phone with a higher up she was laughing at me. I couldn't believe it. I wasn't causing a scene whatsoever. I was very calm and simply asked to speak to a manager. I have a ran a business for many years and if anybody has a product that is defective in any way I offer them something as a way to make amends and to show that I appreciate them as a customer. The Joint has shown that they don't value me as a customer so I will take my business elsewhere.
Has gone downhill since FIKA took over. Pricing has skyrocketed and the shelves are empty. Quality and variety of product has also gone down. Too bad they couldn't keep offering the same pricing and product availability that the previous owners had.
Friendliest most helpful staff in all of Saskatoon! Great prices and knowledgeable and friendly staff. Ya just can't go wrong here. :)
By far the worst customer service ever received. This place is a joke. Not only is the staff terrible and rude but it was unorganized and dirty in there. Also it would be nice if they pretended to know something about the products.