True North Cannabis Co. has the lowest prices in the market, deep product knowledge, and carefully curated offerings to you.
True North Cannabis Co. was founded in 2020, with the goal of being Ontario's biggest cannabis store and retail chain. Our mission is to provide our clientele with high-end cannabis products and accessories at reasonable prices.
Just after a year of being founded, we have established and opened 20+stores in small towns across Central and Southern Ontario, with 5 more coming in the next few months. The convenience that we offer is paired with the expertise that our staff and budtenders give to our clients. What sets True North Cannabis Co. apart from other dispensaries is our best prices in the market. Our fair market offerings create a bigger opportunity for learning and sharing the benefits of cannabis among our involved communities.
Part of where we are today can be credited to our customer-centric approach, as we consider ourselves a community-driven dispensary. No frills, no falling in line, no hassle: just undeniably excellent service and superb cannabis solutions.
Aside from our customer-friendly approach. True North Cannabis Co. prides itself as a product-forward cannabis store. Our broad range of cannabis solutions and quality smoking accessories fit all levels of varying needs. Meticulously detailed and tagged, our products provide all the information that our customers may need. All this important information is relayed by our trustworthy and thoroughly educated budtenders who are always happy and willing to guide you through your cannabis journey.
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Thank you Alexis for all your knowledge and friendliness ! It's always a pleasure to walk in the store and feel your welcoming disposition. No matter which product I inquire about, you are always so helpful!
Thanks Again J
We recently had a poor experience at this Cannabis store. I was looking for a single pre-roll, and asked about products that were infused. The bud tender (young woman with glasses) presented me a very expensive (~20$) option. When I told her I was just looking for something cheap to tide me over, she looked down at me, and made some off-colour comments about how this is the quality she would choose to smoke. When she brought out a 6 dollar option that I then agreed to purchase, she told me she'd never smoke something like this, and that it would take her 3-4 of these to get high. Aside from trashing her own product and admitting that she likely had a substance abuse problem, her comments also seemed to put a negative connotation on my choice. Not everyone needs the most powerful product. Not once did I ask for her opinion. I did not argue or show that her comments were very off-putting. I paid for my joint and left, but I will not be back. This individual that helped me lacked tactfulness, self-awareness, and customer service. Very unprofessional. I hope that this individual or the business owner sees my perspective through this review, so they can be more mindful of how their attitude and commentary can affect customer experiences, positively and otherwise
Terrible customer service. We went in to purchase a cart and a battery - requested a specific battery and the cashier upsold us and told us this battery was much better for a couple dollars more. We went with it only to find that it didn't fit the cart that we purchased. They refused to make it right and said "Too bad, final sale". Extremely disappointing and wasted money.
Great service, products and store Tks
Great flower and gummies selection and numerous locations that are consistent.