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High Ties Cannabis Store
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City Embrun, ON, sorted by Relevance
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3.8
★★★★
☆
(46)Ratings Trend
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--- km* 825 Notre Dame St., Embrun ON |
(613) 370-4420
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High Ties is a local and independently owned cannabis retail company. We provide a safe shopping environment featuring state of the art technology and knowledgeable bud experts.
Our friendly subject matter experts are trained to answer your burning questions and share their understanding, and passion for cannabis with you.
At High Ties, we care about elevating your experience.
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User Reviews
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I bought a cartridge yesterday and it wasn't working when I got home. I returned to the store with receipt and even showed them on my battery that it wasn't working and showed them I don't have the same issue with another cart. Well they still blamed my cart because their diagnosis was that the cart wasn't short because it wasn't showing that on their cheap tribal battery. So they told me no exchange and to buy the battery.I bought the battery and left. I wasn't happy about it. I'll admit though it was working intermittently and not working on my battery at all. Well guess what?
Next morning (today) it's not working, shows the cart is shorted and no longer able to use. I went to buy another cart from a different store and guess what? It works on my original battery no problem like every other cart has before. So now I have a cart that doesn't work with a battery I was forced to buy that I didn't need at all because of the incompetence of these employees and the procedure put in place. It's no big deal if there's a faulty cart or if something not working as expected but having a business procedure in place to lie and blame the customer instead of just handling the situation with proper customer service and exchange the faulty equipment they sold. I have been a great customer here and spent at least 50-150 a week since they've been open. Thousands of dollars. THEY WILL NEVER GET ANOTHER DIME. I hope your 30$ cart was worth it. I know it won't affect the business but ..
Great staff always very polite and friendly AND THEY CRACK JOKES
Jon with the beard and suspenders is the best employee in that place. I thought he was the manager watching him work while I was waiting in line to be served. He always makes great recommendations, brings a great energy to the job and you can tell he loves what he does. He is truly amazing unlike a few of the other budtenders I've overheard making antisemitic comments which I did not love hearing as a Jewish woman... But I wanted to leave a review mostly for the outstanding service suspender Jon gives me. He's entirely the reason I continue to shop there. Despite the comments from the skinny guy with glasses who always seems to be in a bad mood
Always had a good experience at this store no complaints here. Friendly staff with great service
Staff is super friendly, extremely funny and customer service oriented. The only dispo I go too!:)
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