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I have been a customer with one plant for a few years. I went in this afternoon to grab something quick so I wouldn't have to cycle back later in the day. When I was greeted and validating my I'd, another customer came in behind me and cut right through without verification. He said he was sorry for cutting but would be quick..as they had a cab waiting. Then proceeded to give the employee a list of things they were coming to get and that it was a lot.
I had to turn around and leave. I was upset there was no first come first serve. I was upset by the way I was left out by the employee with no acknowledgement of me or my time as a customer.
This has left a sour taste in my mouth and I'm not sure I will be back. With the competition being as high as it is, I may as well take my business elsewhere.
Do not go here they send you there saying your orders is ready for pick up and you go and they don't have it waste of my time. They staff are sometimes rude the females will Not go back 0-5 and o have spent alot
Sarra always knows what a good fruity cart is:) she always goes above and beyond
I visited one plant on Brookdale ave Cornwall I purchased VOLO WOOF WALKERS PRE-ROLLS 6X0.3g when I opened them I was 1 short I got 5 instead of 6 plus I had to pack them down there is No way that each one weighed 0.3 G I called back to report it and asked the boy cody what he was going to do about it he said he didn't have any pass words and I am to come back tomorrow and talk to the manager and I tried to ask the boy something about the issue and he hung up the phone. He did not want to deal with the issue as it was him who sold it to me there was No one else in the store he asked me if I wanted the receipt I said No I have a record in my bank accound so I didn't get the receipt I didn't think I'd need it and when I asked cody if he'd print me my receipt I'd go get it right away because he said I am to bring the receipt tomorrow when I said I didn't take it and did he remember he said he can't do anything and hung up the phone on me. It was the first time I was ever treated so terrible by any employee from one plant I will go tomorrow to speak with the manager and see if he is going to correct the issue or not. If not its my last time I will ever go to one plant I will take my buisness elsewhere.
best store in Cornwall, staff is always very helpful and friendly. Great prices and variety