Here at Canna Cabana, we’re all smokers too: that means we know what makes or breaks the best bud. For over ten years (that’s right, since before legalization!) we’ve been creating spaces for enthusiasts to gather and share their love of everything cannabis. Our mission is to provide a welcoming, positive place for smokers new and veteran, young and old. Welcome to our Cabana—we built it for you.
There’s no ordering off a confusing menu here. We’ve got all our cannabis out on the floor so you can take your time, browse, and get recommendations from our beyond friendly team. And there’s always something going on at Canna Cabana—let’s get you up to date on the latest weekly deals, promos, and sweet giveaways.
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Elliot gives us great service
Knowledge is great and knows exactly what to offer me and what I want
Store is always clean and staff are great here
I've been a regular customer at this Canna Cabana for quite some time, and I've never had an issue with any of the employees—except the manager. Every interaction with him feels like dealing with someone who thinks he's the smartest person in the room. Always acting like a wisecrack know-it-all instead of actually helping.
The other night, just after 10 PM, I might've missed the "ring bell" sign and knocked on the door instead. I could clearly see him inside, and instead of doing the bare minimum—like pointing to the sign or offering a bit of courtesy—he just stood there making faces, visibly annoyed, as if I had done something terribly wrong. No professionalism, no customer care—just attitude.
Honestly, if there were any other similar stores near my place, I'd stop coming altogether. These days, I even check from outside to see who's working, and if it's that guy—I just walk away. I don't need the negativity or the ego trip when I'm just trying to make a simple purchase.
Management seriously needs to look into this. The rest of the staff is great—it's just unfortunate one person can ruin the whole experience.
The worst customer experience I have ever had at any Canna Cabana location.
Firstly, allow me to start off by giving you some context. I am on AISH Medical, and have been diagnosed with a litany of mental health illnesses, that include: Major Depression, Severe Anxiety, CPTSD, and Sleep Insomnia. (I am also ex-military) These illnesses are so bad that I am unable to work a normal or part time job.
When I came into your location here in Brentview, in which I also live about a 5 minute walk away, I was tired and exhausted. I only got an hour of sleep the night before and 3-4 hours of sleep a day for about a week before that day. The day in question was on the 25th of April 2025 at around 1130 hours.
AMENDMENT: This happened on the 20th of April 2025, my 46th Birthday. I remembered because my landlord gave me 46 dollars for my birthday. Happy 46th birthday to me, huh?
I was highly irritable at the time coming into the store, and any amount of noise was making my head throb and pound. When I entered, there was a person (NOT a gentleman) of African American descent who had dreads and an eye stigmatism. He asked me if I needed any help and I replied, 'Just peace and quiet please.' I could tell he was a little bewildered by my statement.
I was looking around the store to find a good deal on some cannabis, and about 1 minute after he was standing at the side of the counter, looked at me and then said, 'I'm sorry, but did you say peace and quiet.' And then I replied, 'Y ..
Not understanding this. Canna store available products or their website that doesn't show anything from this location and the board in the store doesn't have half the stuff under elite listed terrible place to decide what you want nothing is available or they never carried it to begin with ,waste of time going if nothing is updated or they have it and not advertise, not really keeping there apps up to date hit and miss in any canna store I've been in terrible i.t staff to many issues that they could do better or fire there current i.t staff
Very friendly guys, and a big choice of things. 👍👍👍
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3630 Brentwood Rd NW, Calgary AB
(403) 454-0437
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