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Quatreau by Canopy Growth |
| 1 Hershey Dr., Smiths Falls, ON |
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| Spectrum Therapeutics
I do like the majority of products offered from this company with the exception of anything in a vape cartridge. I did have one leak on first use which they did offered reimbursement for, however, when using the other cartridges purchased they ended up clogging up the battery (no matter what temperature). They eventually stop working and get all gummy leaking from the mouth piece, getting goop on your lips and teeth while still not being able to vape. This has left me with various cartridges that are unusable being a quarter, half or even three quarters full. When I reached out to support to inquire if I can open them to get out contents they referenced my original complaint about only the first cartridge that leaked with zero options for salvaging the contents of the remaining cartridges because they cannot be opened by the public. I even bought a utillian from them hoping to salvage the contents from these cartridges but being unable to open them has made over $250 in purchases from this company absolutely useless. Buyer beware
Update, the utillian I bought from them is also defective. Zero apology from Custer service and referred me to the manufacturer to deal with. Listen Spectrum Theraputics, if you cannot provide support or customer service for the products you sell then don't sell them. Aurora Medical is a much better supplier for medicinal purposes and not only that - friendly and courteous - buyer beware |
Review last submitted
Tuesday, September 13, 2022 |
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