| I've been shopping at this location since it opened, but been a loyal Canna Cabana customer since 2021 after visiting my first location in Calgary. This location has poor customer service, and more often than not they are out of stock, shelves empty or not even organized or labeled so you know what you're looking for.
Monday May 4th, was my last and final time shopping at this location and Canna Cabana as a brand. There is a woman who was working there, early morning around opening time. She seems to pick and choose random days when asking for ID. Now I can understand asking a minor looking individual for ID, but I am in my 40s, yet im still being asked for ID, by this one particular server. Sometimes she asks, other times she doesn't. She NEVER actually checks the ID, so I'm curious what it is shes really asking for. Her attitude is terrible, she does not let you feel welcome there, and the next time she decides to ask for ID, she needs to check your DOB amd verbally inform you, otherwise shes not checking anything and just hassling you unnecessarily. We aren't children going in to shop, we are grown adults, and I'm probably older than her even though she looks 10 years older than me.
The quality of service at this location has drastically gone down and continues to plummet, not all but some of the staff have really bad attitudes, not very knowledgeable about their products other than reading the label to you, and the one thing above all which is most annoying is .. |
