STORE REVIEW

Plantlife Grande Prairie

103-11535 Westgate Dr., Grande Prairie, AB

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This was my first time coming in to buy a gift. I went straight to the till to ask a quick question, but before I could even finish speaking I was abruptly told, "I need to see ID." I completely understand store policy and had no problem showing it the tone just felt very stern and caught me off guard as a new customer. What made the experience more uncomfortable was seeing someone who looked much younger than me walk in shortly after and not get ID'd. I respect that staff have rules to follow, but a friendlier approach and more consistency would make customers feel a lot more welcome.

Review last submitted
Saturday, February 14, 2026

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