STORE REVIEW

The Underground

10020 Hwy 28, Apsley, ON

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Ordered online for a 12pm pick up. Got confirmation text from store. Showed up at noon after driving an hour to the store in a blizzard and they are closed for inventory apparently. Said nothing about this online. Called store in apsley no answer. Called bancroft to ask mike what the heck is going on, no answer. 2 hour round trip in a snow storm and I didn't even get my order. Receiving a confirmation text even though store is closed is beyond unacceptable. I drove over an hour each way in a blizzard!! I remember why i stopped shopping at TheUnderground Stores.

Review last submitted
Monday, January 5, 2026

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