STORE REVIEW

Canna Cabana Pembina S

2589 Pembina Hwy Unit 50, Winnipeg, MB

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Placed an order given a window 2-5. Never showed. Called through the chat. Told the driver missed the window therefore would come during the next window of 6-8pm but order was in their car. Spoke with online chat again at 805pm and told to continue to wait as it is in the delivery car. Called the store and spoke with manager at 815pm to find out they "cannot call the third party delivering service and to wait for delivery as it is in their car" or cancel. At 830pm spoke with a "store supervisor" and she told me my order "never went out and was supposed to be refunded and the driver never even showed up to deliver." I told her I never received any email confirmation or call for this. Complete lack of communication. Will never recommend this store. First and last time ordering from here! And to top it off I was double charged AND never received my product. Now I am waiting for my refund from 2 charges 5-7 business days! WORST EXPERIENCE! I would rate a -0!

Review last submitted
Monday, December 1, 2025

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