| TLDR: Go to the Tokyo Smoke instead, it's not even 5min away and they seem to hire well.
I came in to return something because it was a terrible quality product I was surprised they even have, (I hadn't seen it anywhere else and now I know why lol) they didn't let me return it because it was designed bad, not defective, which fair enough. Except the manager decided to see someone that came in after me before me, when there was an employee, that couldn't handle my return but could handle the person that came in after me, doing literally nothing. I waited for fifteen minutes while they had a lengthy chat and took their time, (fifteen minutes on one customer, there was no one else there but me and this person that came in after me) I figured surely they wouldn't have me wait around like this for no reason but yup they did. It's one thing to not break policy for some random customer, fair enough, but the insane decision making of having me camp out in your store for a quarter of an hour just to tell me to kick rocks and gift the bad product to someone I don't like was wiiiiild work. I'm not this type of boomer dude but this has been my go to spot where I spent at least 1-200$ a month for years and now I am never coming back here, it was so bizarre. |
