| I am a regular customer at Maple Green Leaf Dispensary and felt compelled to share my extremely disappointing experiences with staff here—this is now the second time I have been publicly disrespected by the same employees.
Today, I realized before reaching security that I'd forgotten my second piece of ID. The security woman denied me entry, which I completely accepted as store policy. I asked my friend, who was right behind me in line, if she could buy my order. Instead, a supervisor rushed over and loudly scolded me in front of the entire queue, treating me like a criminal. As an adult woman nearly 30 years old, I found this public humiliation deeply upsetting.
This isn't the first time either—I have been subject to harsh and disrespectful treatment by these same staff members before. There's a blatant inconsistency in their ID checks; weekday staff almost always ask for just one piece, and other dispensaries I visit near work recognize regulars and never treat anyone like this.
After this incident, I called the store to ask for the name of the employee involved. Not only did she refuse to give it to me, but she told me the dispensary wouldn't be serving me any more! I rely on cannabis for legitimate medical and anxiety reasons, and the lack of compassion and professionalism displayed here is unacceptable. Looking online, I see I'm not the only one to have dealt with rude behavior at this location.
Treating regular customers with such disrespect, making threats, a .. |