| Delivery Driver Review
I recently had a pickup experience at Delta 9 that wasn't as smooth as it should have been. I had two orders to collect, but the store insisted on checking my phone to verify them, even after I provided both first and last names.
From my perspective, the chance of someone randomly guessing two full names out of the 50,000+ possible in Canada is extremely slim. Requiring drivers to show their phones feels unnecessary and slows down the process.
As delivery drivers, we're just trying to do our job efficiently, while the staff are busy helping customers inside the store. Why can't we make the process easier for both sides? A smoother system would save time for drivers, reduce stress for staff, and ultimately create a better experience for everyone. |