| I've shopped here a few times because it's convenient, but I won't be back. Bought a vape that stopped working within a couple days. Thought it just needed charging, (it had one of those very small USB ports which a friend had), but it still didn't work. I didn't ask for a receipt (my bad), but I was in their system with my phone number. So when I tried to return it, they told me all of their transactions are deleted within 24 hours. Which apparently is illegal. So basically they couldn't/wouldn't do anything for me. I left it for them to recycle and told them I wouldn't be back. On a side note, after talking for about 30 seconds, their staff member got triggered by my apparent tone as I was trying to explain my frustration. She said, "I'm talking now!" Wow. |