| Great store, wide selection of product! I have been shopping at this location since it opened. Unfortunately on Dec, 25/2024 I experienced extremely poor and ignorant customer service from the ladies tonight. They made me feel awkward and uncomfortable. They gave off the impression that they did not want to be at the store and that me being in the vicinity was a burden. The associate in the white and black striped shirt was rude and ignorant. I felt rushed to be honest. When I called to see if the store was opened today on Christmas, prior to making a trip down to the store, I was greeted with a rude attitude. The store felt like it had absolutely no foundation or management tonight. It was a weird uncomfortable experience.
It wasn't the first time with these particular associates and thought I'd bring it to your attention.
Anyways... I love the company. So I'll shop at a different location. Great prices and wide selection of product.
Edit: I received discriminating service from said employee many times. It's unfortunate to say the least. It's unfortunate that your employees help others that arrived at the store after me.
I tried to bring this to your attention, but you simply ignored me twice. What's the point of having customer service?
Anyways... I'll leave this here and stop trying to get this incident reported. Since nothing happens anyway. Great store, great deals, a few bad employees who ruin the experience unfortunately. |
