| I recently visited Tokyo Smoke for the first time, excited since it's conveniently located across from my gym. Unfortunately, my experience was disappointing. The staff member did not acknowledge my greeting and offered little assistance while I browsed. I expected a warm welcome and guidance as a new customer, but instead felt ignored. Many reviews highlight friendly and knowledgeable staff, so perhaps I just encountered an off day. I hope my next visit will reflect the positive experiences others have shared. |