STORE REVIEW

Northern Helm Cannabis

199 Wentworth St W Unit 9, Oshawa, ON

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I asked how much raw papers were and I was told $2 so I bought two of them along with my other purchase. Upon my return, I looked at the bill and was charged $3 each for them so I called them and was told that I am a liar as the price is clearly on the box. I then stated, "why would I ask the price if that was the case?" She told me I cannot get any refunds on cannabis purchases. I then said it is not cannabis as these are papers. She said nothing she can do. Totally Unbelievable. I then said that if the price of $3 was actually visible, then I wouldnt have purchased them as everywhere else, sells them at $2 each or less!!! Its my first and last time at the store!!!!!!!!!!!!!!!!!!!!!!!! and there WASNT A PRICE DIRECTLY ON THE BOX OR I WOULDNT HAVE ASKED FOR THE PRICE! I am sure after my complaint, you added a price to the box. My request for a return and refund was REFUSED! Just a warning for future patrons!

Review last submitted
Tuesday, September 3, 2024

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