Rob
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1.0 ★ ☆☆☆☆ |
Dec-25 |
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The Joint Cannabis Garden City Square, Winnipeg MB |
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| I don't get it!! The joint has a solid layout, and tend to have a good selection. But, unfortunately that's where it ends!! The customer service here is absolutely terrible. I'm surprised they've been able to grow so fast. And with a 3 star rating, i dont think im the only one to experience this. Every time I go there the staff has the worst attitude I have ever dealt with (to be fair there are a couple good people). Also, they say keep your receipt in case you have a problem. I had a vape not work so I tried to return it. I was met with the usual terrible attitude. I was told I should have called them to let them know it didn't work, and because I had it a couple days they would not return it. I bought two cartridges at the same time, so it took a few days (3) to get to the second one. Im not sure what store other than the joint requires you to call immediatly when you have a defetive product. None that I know of. Luckily, after a buch of time, and wasted product tyring to fix it i got it to work, so not a total loss. I have probably spent well over a 1000 dollars at this place, so to be met with such an attitude is bewildering. There is a pot store on every corner. You would think they would try and get more customers, not get rid of them. Never mind that the web site is just as bad as the employees attitudes. The web site is never right, they don't seem to have the inventory posted on the site. And do not get them to go to the back to look for stuff. They will di .. | ||
