Roya C
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My Reviews (1)
1.0 ★ ☆☆☆☆ |
Mar-26 |
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Ashario Cannabis Aurora, Aurora ON |
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| Extremely disappointing experience with the management at this dispensary. I had an issue that required a refund, and the staff initially told me the managers would review it and follow up. Unfortunately, that never happened. No one contacted me, and there was zero communication. When I finally followed up myself and confronted them about it, the managers completely denied everything and acted as if the conversation had never happened. It felt very dishonest and unprofessional. Mistakes can happen, but the way management handled this situation, by ignoring the issue and then denying responsibility, shows a serious lack of accountability and customer care. I expected much better service and transparency. Very disappointing. | ||
