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BEWARE ALL CUSTOMERS, I was verbally harassed here by repeatedly being called a liar, and barely allowed to speak while reporting a legitimate issue. Don't believe me? READ THE NEXT 3-5 REVIEWS AFTER MINE.
I've been a regular customer for a while here. But, on January 30, 2026, I bought a ten pack of pre rolls at The Joint on Leila Avenue in Winnipeg for 31.40 dollars. A couple of hours later, I broke the seal at home and opened the container, and it was completely empty. An empty sealed ten pack. I called the store the same night to report it immediately because I could not believe what I was seeing. I just want product I paid for that I didn't receive. The bank may be able to reverse the transaction because they took money without providing the product. It's not about money, $31.40, it's about providing customers with fair trade. I would've rather gave my $31.40 to a homeless person and it would've helped them.
I went back the next morning with the receipt and all packaging to resolve it properly. The manager I spoke with, Eknoor Sandhu, was initially respectful and seemed open to helping. Then the employee, Eknoorjot K., stepped in and the entire interaction turned hostile. She repeatedly called me a liar, talked over me, and cut me off every time I tried to explain. I came in calm and respectful, and I left being disrespected, blamed, and shut down for reporting a real issue.
Let me be clear. I have no reason to lie. I run a business. Money is not the issue. ..
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