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It's just a vast difference from another shop that I frequent for gifts versus the shop. The customer service here is not the greatest and that's no disrespect to any of you but I highly recommend Northern Fire. The last time I was here, I was told to step aside by one of your reps. When I walked into Northern fire, they greeted me with nothing but Respect and the customer Services is like none other. I guess if you happen to drive by this place or something and you need something as a gift like I needed it's OK for that. You will experience lineup and stuff like that here at Northern fire you don't experience that. Respectfully.
I would also like to address your response as I tried to give you a call and hung up in my face after I asked to have a word with the owner. I'm assuming the gentleman that hung up on my face at 5:30 PM on January 18, 2026 is the owner. I don't know I could be wrong, but the reason I took back the other review is because I gave you a one- I felt generous today and wanted to give you a two out of pity. Boy was I wrong. I was there last weekend. I'll actually come in today if I have time if not, I'll be there sometime this week To see if perhaps we can have a word in person.
My review is not fake. It's real. And to prove it to you, I will respectfully go to your establishment, introduce myself and again everything is recorded in your establishment, and I was recording myself in your establishment as well, so before you respond to me with t ..
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