Ryan S
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My Reviews (1)
1.0 ★ ☆☆☆☆ |
Jan-26 |
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Canna Cabana Edmonton, Edmonton AB |
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| Response to the owner regarding my friend Brendan's review: Stop gaslighting your customers. Your response was incredibly patronizing. Trying to "educate" us on the difference between Live Resin and Distillate? We've been smoking carts since the inception of the industry. He doesn't need a lecture from a 60 year old assistant manager trying to 'splain oils to him like he's the confused one he used to make the shit. He know exactly what he bought. I can show you 3 years of receipts for Live Resin it is supposed to be gold, amber, or borderline clear. The only time I've ever seen oil this black and gross was the "Nugz Slerple" (that nasty cured resin/distillate mix). But here is the difference: other shops sold that dark Slerple mix for $30 and warned customers that it was dark and oxidized. You are selling that same level of trash quality, claiming it's premium Live Resin ($40+), and then hiding behind "policy" when called out. And regarding your policy: Stop using the "we don't return based on taste" excuse. When a cart tastes like burnt metal immediately out of the box, that is a dry wick or hardware failure, not a "flavor preference." Dismissing legitimate hardware defects as "taste issues" is a scam. I see the other reviews. It's not just us. Too many people are complaining about the same thing. One bad cart is a coincidence; this many is a pattern. You are clearly either buying discount wholesale old stock or your storage conditions are destroying the pro .. | ||
