True North Cannabis Co. has the lowest prices in the market, deep product knowledge, and carefully curated offerings to you.
True North Cannabis Co. was founded in 2020, with the goal of being Ontario's biggest cannabis store and retail chain. Our mission is to provide our clientele with high-end cannabis products and accessories at reasonable prices.
Just after a year of being founded, we have established and opened 20+stores in small towns across Central and Southern Ontario, with 5 more coming in the next few months. The convenience that we offer is paired with the expertise that our staff and budtenders give to our clients. What sets True North Cannabis Co. apart from other dispensaries is our best prices in the market. Our fair market offerings create a bigger opportunity for learning and sharing the benefits of cannabis among our involved communities.
Part of where we are today can be credited to our customer-centric approach, as we consider ourselves a community-driven dispensary. No frills, no falling in line, no hassle: just undeniably excellent service and superb cannabis solutions.
Aside from our customer-friendly approach. True North Cannabis Co. prides itself as a product-forward cannabis store. Our broad range of cannabis solutions and quality smoking accessories fit all levels of varying needs. Meticulously detailed and tagged, our products provide all the information that our customers may need. All this important information is relayed by our trustworthy and thoroughly educated budtenders who are always happy and willing to guide you through your cannabis journey.
Store SummaryTrue North Cannabis Co. has been serving customers for over 6 years at this location with about 10 competing dispensaries in a 5 km radius, having a fair overall user experience and satisfaction score when compared to other nearby Welland dispensaries.
A very popular cannabis retail store offering in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. True North Cannabis Co. operates no other stores in Welland, with a total of 47 stores across Ontario.
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The customer service has always been kind. They could use different kind of gummies in my opinion although they have taken a "list of what others want" to try and get in. They need more low THC high CBD/CBN/CBG items/gummies. But other than that its a decent place and they've ALWAYS had my popular vape juice that's always out of stock everywhere else. The Potholes need to be fixed in the driveway, it's a rough parking lot but I don't know what business there owns that. Just a thought as I drive. Also your points for discount could be better. I had 80 pts and no % off whereas most places at 50-80 you's get at least a 5015% discount. Although if you buy any marijuana you do get 10% on the vape side.Thanks guys!
We visited True North today and asked for infused pre-rolls. The employee at the counter responded with, "There's 48 different kinds, so…" in a tone that came across as dismissive and rude, and he offered no further assistance. Rather than asking whether we prefer indica, hybrid, or sativa — or helping narrow down the options.
I mentioned I would check the website on my phone, and another staff member directed us to a tablet in the corner. To be clear, there was no one else in the store at the time, so this was not a matter of being too busy. It simply felt like there was little interest in providing customer service.
We have visited this location several times and have previously received excellent service. Staff have been knowledgeable and attentive, and Robert in particular has consistently provided outstanding customer care. That is why this experience was especially disappointing.
Ultimately, we walked out without making a purchase. With many other stores willing to provide helpful, professional service, we will be reconsidering where we choose to shop in the future.
We visited True North today and asked for infused pre-rolls. The employee at the counter responded with, "There's 48 different kinds, so…" in a tone that came across as dismissive and rude, and he offered no further assistance. Rather than asking whether we prefer indica, hybrid, or sativa — or helping narrow down the options.
I mentioned I would check the website on my phone, and another staff member directed us to a tablet in the corner. To be clear, there was no one else in the store at the time, so this was not a matter of being too busy. It simply felt like there was little interest in providing customer service.
We have visited this location several times and have previously received excellent service. Staff have been knowledgeable and attentive, and Robert in particular has consistently provided outstanding customer care. That is why this experience was especially disappointing.
Ultimately, we walked out without making a purchase. With many other stores willing to provide helpful, professional service, we will be reconsidering where we choose to shop in the future.
I come here every other day and Pierre is always very helpful, patient and knowledgable
What a joke this place is.
Here's my story
Went in on Xmas eve morning to buy a 510 cartridge ( very berry )
In the process of installing it it shattered in my hand.
Today boxing day went back to exchange it they refused no original packaging. Lol
Tell me if you hand is cover in sticky product and bleeding in spots are you going care about packaging.
Stay away Inspired is up thr rolled a few light and another around the corner at lincoln plaza choose one of them this place dosnt stand by it product
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550 km* 
(289) 414-0755
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Open 9:00am - 10:00pm
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