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Mallory is always extremely helpful. She is knowledgeable on the products and her recommendations are always enjoyable lol
I've been coming to this dispensary for over a year and have never been ID'ed one time. They have now randomly decided to refuse me business today because I didn't have my ID on me. I'd love an explanation on how it's okay to sell me cannabis for a year without asking for ID (keep in mind I'm also in my late thirty's). Complete bullshit and waste of time refusing me business. They literally helped me last night but suddenly today I look under 30? Unprofessional and you've lost a customer trying to be a smart ass. Either get your policies in check or try using logic and common sense for your regulars.(will be finding employee name and attaching it)
Mallory was amazing, showing me the pokemon pieces they have, and letting me know they were getting more. Got me an account set up, and was super friendly the whole time!
Definitely recommend One Plant.
TLDR: Go to the Tokyo Smoke instead, it's not even 5min away and they seem to hire well.
I came in to return something because it was a terrible quality product I was surprised they even have, (I hadn't seen it anywhere else and now I know why lol) they didn't let me return it because it was designed bad, not defective, which fair enough. Except the manager decided to see someone that came in after me before me, when there was an employee, that couldn't handle my return but could handle the person that came in after me, doing literally nothing. I waited for fifteen minutes while they had a lengthy chat and took their time, (fifteen minutes on one customer, there was no one else there but me and this person that came in after me) I figured surely they wouldn't have me wait around like this for no reason but yup they did. It's one thing to not break policy for some random customer, fair enough, but the insane decision making of having me camp out in your store for a quarter of an hour just to tell me to kick rocks and gift the bad product to someone I don't like was wiiiiild work. I'm not this type of boomer dude but this has been my go to spot where I spent at least 1-200$ a month for years and now I am never coming back here, it was so bizarre.
This store is so well laid out and the staff absolutely top notch! I must mention Danyka, if you have the pleasure of her serving you, you will not be disappointed. I could say the same of any of the employees, but Danyka deserved some kind words.