Kingston Cannabis Inc. (KCI) balances a tilted world with empowered entrepreneurs and open-minded businesses. We improve our local community by offering unique cannabis edible products for responsible enjoyment and relaxation.
KCI operates a licensed cannabis manufacturing facility that creates cannabis-infused beverages, edibles, and capsules featuring recyclable metal containers.
KCI harnesses the significant experience of its co-founder in the cannabis and homeopathic markets, as well as the expertise of its partners in producing unique, eco-friendly, world-leading aluminum packaging.
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Five stars and all the good vibes! This spot is hands-down my favorite. The selection is great, the atmosphere is chill, and the service is next-level. Seriously, if you're not seeing Alana, are you even getting the good product? Her knowledge is unmatched, and she'll guide you to exactly what you need with a smile. Highly recommend!
Friendly staff…great service
I've been coming to this dispensary multiple times a month for quite a while now. I'm the kind of person who values loyalty.. I prefer supporting one shop consistently rather than bouncing around. Unfortunately, after my most recent experience, I'll be taking my business elsewhere unless it's absolutely the most convenient option for me time-wise.
When I walked in, the younger stoner guy behind the counter looked up and said, in a noticeably dismissive tone, "Oh, it's you again." The tone matched the body language — disinterested, almost irritated. Then, after a few awkward seconds, you could see the switch flip. His delayed self-awareness kicked in, and he suddenly remembered he was at work. The tone softened, posture straightened, and he put the "customer service mask" back on.
As someone who works in sales and marketing communications, I can tell when energy shifts. His rudeness wasn't subtle.... it was the kind that leaves you wondering if the customer's presence is an inconvenience. The irony is, there's nothing particularly unique about this shop's products. Let's be honest, every dispensary in town carries roughly the same lineup. What sets a business apart isn't the product.. it's the people.
That's where this place dropped the ball. Customer service is your differentiation. If that's lost, what's left? Just a kid behind a counter making customers feel unwelcome.
Not sure why a loyal customer would trigger that kind of attitude. If seeing a returning fac ..
Ordered online, late in their day. Was not expecting delivery until the next day. Doorbell rang within an hour and it was the order I wasn't even expecting! Amazing service, would highly recommend!
Friendly staff, great customer service, very knowledgeable staff. Highly recommend
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