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Terrible 1st experience with this store today. With both management and delivery services. I ordered at 11am today. The site states deliveries take between 1 and 4 hours for my area which is fine. I realized my phone number was wrong and called to notify the store. This was 10 minutes after placing my order. The woman was very friendly and said she has changed it and too expect my delivery between 1 and 2 hours. 4 hours go by and nothing... I call back too the store and get told the delivery driver left 30 mins ago and should be there soon. An hour and a half goes by and yet again nothing... I then proceeded too call back as I have too leave the house soon. The lady said that she will call the driver and let me know. I expressed how ridiculous this was as I live only 10km away from the store. I then get a call from a man with a terrible attitude ( the manager possibly ). He angrily says the driver has been too my house "banged on the door" and called and text me multiple times. I told him I have received no call or texts and if he came too my door I would surley know as i have a dog. The manager asked if I was sure and too check my phone. Guess he thought I was lying.... I then told him I called this morning and got the woman too correct my phone number and she probably messed up and didnt do it. Instantly becomes apologetic and says the driver will be here in 20 mins. Then decides to give me a 10% discount for my next order which is completely laughable.
I will not ..
this is by far the best dispensary in Bradford and maybe the entire planet. I get the best service and suggestions every single time and am always satisfied with what I get! They have the best prices to
So just came into to get my usual and everytime I come in Brad who works there always has a smile on his face and it super friendly. No matter how bad of a day I'm having he puts me in a good mood. Great service from the staff and always the best quality products thanks guys
Been a customer for roughly a year now and cannot say enough good things about the team. The owner Andrew is a prime example of honest no bs business owner. Very refreshing to see especially for such a young professional.
The Absolute BEST customer service in Bradford Hands Down.... Always greeted with Smiles , staff goes above and beyond every time,
Not only do you leave with what you went in for but the Merchandise is unreal!!