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I am purchased a cannabis vape cartridge from Botany Cannabis Store in New Westminster.
The cartridge leaked completely within one day and I was unable to use it.
I returned to the store with the receipt within 2 days, but they refused a refund or replacement, claiming improper use without any proof.
I believe this was a defective product and the refusal violates consumer protection standards.
Additionally, the leakage created a potential health and safety risk, as the product was unusable and could have exposed me to contaminated or improperly handled cannabis oil.
I am requesting that this case be reviewed.
cannot recommend. they are selling brittle dry bud at premium prices, couldn't be lower quality. i just bought a $35 eighth, it's bone dry and has a hay aftertaste. i'm just lazy, i need to go back to grey market delivery, quality is incomparable. this isn't just a one off either, majority of their bud is mid quality sold at a premium, sometimes you get "lucky". don't even mention popcorn either in their book and they give you the tiniest stem filled buds.
Super friendly staff, great selection. Shout out to Taha and Rishbah for being super helpful. Honestly, all the staff I've met have been 10/10.
Great vibes, great people, great service. I recommend this place every chance I get. ðŸ™ðŸ»ðŸŒˆðŸ¥³ðŸ’ƒðŸ¼
Despite the strike, they've upheld the quality of service and products. Will always come back here. Huge shoutout to the team. ✨