Situated at 2816 St. John’s St., Kiaro Port Moody is an interactive shop where customers can see, touch and feel the curated selection of cannabis products. The products stand out amidst the sleek and inviting design layout, encouraging a journey of discovery and education. It’s where the curious and the long-time advocates come together for a truly customized customer experience.
Each of our stores are uniquely designed to honour the communities that have welcomed us. Our doors are open for you to pick up your favourite products or to order ahead of time with our reserve online service.
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Always love coming to this spot. Great deals and prices and the staff are always rockstars when it comes to recommendations or any overall questions you may have. I suggest any stoner to check it out.
Amazing customer service! Best cannabis dispensary in lower mainland with multiple locations I can use my membership at.
Sharoyl and Michael at the front were very very helpful today. The staff here are very knowledgeable if you ever need recommendations. No wonder they won top dispensary in Port Moody.
I did not know they do free deliveries for orders over $25 bucks! Will be using this more often on rainy days.
10/10 would recommend to family and friends!!
Love Kaitlynn so much! Amazing recommendations and even a cute sweater for the holidays 🫶🏻 she is a primo budtender and I enjoyed the entire experience
I stopped by to leave a review & was surprised by how harsh and exaggerated some of the others were. The staff here have been nothing but helpful each time I've visited. I'm welcomed with smiles, and a very kind lady assisted me and made sure I found what I needed the last two visits. She was so lovely it made me leave this review!
I recently moved a couple blocks away and have visited a few times. the selection is great and the service has been 10/10. As someone who also works in customer-facing roles, I can say confidently that some of these negative reviews seem more reflective of the customers than the staff.
Terrible customer service. Terribly disappointed. Staffs are rude, unapologetic, unorganized, unprofessional, and puts their priorities to helping out customers that they want to help.
When I first walked in, I was approached by a staff, asking if I need help picking out anything. I said no because I knew what type of product I needed and continued to browse. When I got in line for checkout and was up next, I suddenly got cut in line twice because the staffs wanted to take payments from customers that accepted their help when they walked in (I'm guessing there must be some sort of commission or something? Otherwise, why cut me off and place priority on them for checkout?). After the first two people that cut me off, I finally went up to the cashier, but before I even had a chance to say anything, she goes: "is this for you?" while pointing at a specific product (not mine). I tell her it's not. She proceeds to ignore me thereafter and looks for the customer that had picked that product out to purchase. She takes that customers payment and when I thought it must finally be my turn, another staff comes up to the till and takes their customer's payment.
Keep in mind, there are two tills at the counter and both were doing this. I must have been waiting there for around 15 minutes just to pay (I was also refused to be given the change I want without even an apology for it, as simple as that is - it's truly ridiculous). That's not it. The whole time, the staff would star ..