Oz Cannabis was formed in 2019 with the intention of bringing retail cannabis shops to small communities in Central Alberta. Oz Cannabis is developing a brand where we will be recognized not only for its professional image, but for quality service, products and community involvement.
It is about the client experience at Oz Cannabis. We aim to provide optimum service to all our clients alike through our product knowledge and education. We take the cannabis industry seriously, staying up-to-date on products, research and regulations to ensure a high quality guest-focused experience every visit. We will strive to create a positive image in the community and provide a safe distribution medium.
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Great store, very clean and great product variety! Staff is very knowledgeable!
Always great service and best deals around. They actually make an effort to help customers out and have good energy. Super friendly staff.
Jordan is amazing! He's so knowledgeable and has amazing customer service skills! I will definitely be returning because of him. 😁
I was standing at the store and over heard a conversation between a crying woman and this store owner instead of handling her with compassion he said. OH WAIT I REMEMBER YOU YOURE AUTISTIC CHILD RUINED MY WINDOW STICKER she broke down again and he simply dismissed her concerns with bad unworthy products. To the owner of this store u are rude to children with disabilities and dismissive to singel parents who are struggling do not shop at this store please 🙏 000000000 star's
Worst experience in any sort of retail location, and I've counted inventory!!
Super happy to take my business elsewhere in sylvan,
As soon as you enter your greeted with the most unprofessional and toxic culture imagined. Sold us old shatter that had been sitting in the store for 5-6 months, when we brought it back, would not exchange or even apologize for selling defect product. And we were warned by other people in town. Guess we are taking word of mouth over giving a business a chance.
Came around the counter threatening and telling us to buy the store if we had problem with it. As I left yelled that if we were to put up a bad review he would just post back. Complete child!
Literally on the phone with the BBB of canada, how they got a customer base in this town is beyond me, unless it's all tourists and/or friends who don't know any better.