We're bringing you a simple and convenient shopping experience with a neighbourly touch.
Our expert staff are here to guide you as much as you like - no more and no less - in a friendly, honest and approachable manner.
And we promise to deliver the best stuff at fair prices. It's just that simple - why shouldn't it be?
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This place was great, not sure what happened to the staff though. The three guys working there, brown dude, white guy and Jamaican fellow, all three seem dead inside, serious faces, bit of a negative atmosphere but otherwise the products are top notch.
Great selection and great service. Jen was super sweet
Terrible customer service. will not be trying any cannabis guys locations after this experience.
I had placed an order on Saturday for delivery at a slot of 2:30 - 4:30. I get a call advising they would en there closer to 5:20. I had to leave home by 5:00pm so I decided to pick up the order in store as I would not be home to receive . I had already prepaid for a 15% driver tip.
I get in store with my photo ID and email receipt. The clerk wouldn't give me the order as I didn't have the physical credit card with me.
The store is 20 mins away from me so I detoured to pickup an order that couldn't be delivered in it'd original time slot, only to be denied my order despite having the email receipt on my phone, a valid driver's license and showing the clerk my card in my apple wallet.
I cancelled my order and now have to wait up to 10'days to be refunded. I've rarely experience such non sense. I would have understood being turned had I not had my physical ID or receipt. I left the card in an another pair of pants. Understand turning people away who don't have ID and the email confirmation but being turned away for not having a physical card???
Not wasting my time at any location moving forward.
Excellent: This place is the Gucci of cannabis stores. They have everything in the lowest price, got a really good deal on CBD cream. They really knowledgeable too and friendly.
The team here is incredible. I came in for my hubby birthday as a bone smoker and they were so knowledgeable and friendly with there service I highly recommend.