Here at Canna Cabana, we’re all smokers too: that means we know what makes or breaks the best bud. For over ten years (that’s right, since before legalization!) we’ve been creating spaces for enthusiasts to gather and share their love of everything cannabis. Our mission is to provide a welcoming, positive place for smokers new and veteran, young and old. Welcome to our Cabana—we built it for you.
There’s no ordering off a confusing menu here. We’ve got all our cannabis out on the floor so you can take your time, browse, and get recommendations from our beyond friendly team. And there’s always something going on at Canna Cabana—let’s get you up to date on the latest weekly deals, promos, and sweet giveaways.
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Decided to give this place 1 last chance today!
I called to ask about prices and who I assume is the manger sounded pretty arrogant and would not tell me !
Yet all other stores in St. Albert can give prices over the phone (even the other canna cabana !!! ) also the place I needed to price match called this location and the guy was extremely rude to him and told him that he couldn't say the price?!? How stupid !
We've never had any good interactions at this location! They are extremely rude , when you arrive at the store we are never talked to very nicely.
From a customer service point of view their tone and attitude is horrible! I would be horribly disappointed by the lack of service if I was the manger at this location!
Used to really love going here and found the staff incredibly kind and helpful- always able to recommend amazing products and had great conversations with the staff. I went in a couple days ago and the woman working asked me for id. I gave her an expired form of id (not license) which I've never once had a problem with previously after multiple AGLC businesses and her response was immediately "this is expired we can't serve you, you need to leave."
I completely understand this, however having such differing experiences and frankly such a negative one on my last visit due to her tone and abruptness, I was left feeling confused and a bit shocked as didn't ask for any other forms of id before refusing service and telling me to leave. Either she isn't aware of the laws or your other staff aren't, and in either case I think the inconsistency in id policy. As well her methods of refusing service in those situations needs to be addressed. Sad to say I won't be shopping here anymore. :(
Honestly they have some nice products here other stores dont carry and great deals on glass but im 27 years old woth a full on 5 o clock shadow i dont expect to get id especially qhen the girl working there is much younger then me and the employees say the exact same thing to evrey single customer like there being forced to read off a script at gunpoint selling cannabis should be a fun experience with some personality no wonder they cant find staff
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