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I usually have great experiences with Cannabis NB, but I was really disappointed with the Dieppe branch. Yesterday, after work, my wife and I went to eat nearby. Before dinner, I stepped out for a quick smoke and noticed a Cannabis NB store right next door. Being a bit high and impulsive, I decided to check it out after we ate.
I ended up buying a red Nova battery for $50 — it was the last one in stock. When we got home (we live quite far from Dieppe), I noticed there was sticky glue residue on the front of the battery. I was able to remove it, but since I'm very particular about these things, I decided to go back to the store to either exchange it or get a refund. I had the receipt with me.
Unfortunately, the service was very disappointing. A trainee named Ella tried to help but couldn't do much since she was new. Then this strange guy jumped into the conversation. He didn't help at all — just kept repeating the same sentence like a robot: "I can't do anything in extent to my work," six times! He said the manager was on vacation and told me to just come back Monday.
I'm a regular at Cannabis NB, but I'll never go back to the Dieppe branch again. The customer service was frustrating and unprofessional. Not what I expected at all.
Going there about 2 years and still need my cart this is broken, Dieppe workers don't know stuff in the shop
Most expensive cannabis shop across Canada you can do better New Brunswick
Very knowledgeable and helpful staff…
Friendly service. Very professional and quick service. They found what I wanted quickly.