This company is an absolute joke, do not buy their products. I got a rotten batch from them a month ago and still have not gotten a response. No one works in their head office it seems because I've been calling for a month and have been ignored. They did respond to one of my emails once acknowledging my problems asking for more information from an email i could not respond to, Save your money stay away from this place.
I love everything about FIGR . I'm like an unpaid salesperson for their products. My local places have ordered it in for me now. Just awesome. 👍
Customer Service is amazing!
I had an issue so I reached out and they went above and beyond.
They couldn't assist with my actual issue due to having a contract with Canabis NB, but sent me a PR Package.
Not only did they send me the PR package, but also a christmas card hand written.
They went above and beyond which shows that they truly care about customers. That's hard to come by now a days!
Thank you FIGR!
-Quick replies
-Quick to see if they could resolve the issue.
-Great products over all with little issues.
-Plus it's 100% Canadian
I had a problem with a purchase of a FIGR product at a dispensary. The dispensary could not help. I contacted FIGR by email an received amazing customer service and support! It means alot knowing that info given was passed on to many reps and actions were taken.
Thank you FIGR!
Unfortunately, I love buying local but I am on my second ounc by FIGR, and it WILL NOT BURN! "sunshine bubble kush". Lot # 229240006
I have been tried and tried to get a hold of anyone in customer service, unfortunately to no avail.
Ok products but NO customer service!!!
Displaying 5 of 8 recent reviews,
sign in for expanded review summary.