| I walked in and within 5 minutes i had 50$ of product I did not want and without the 65$ product I wanted and asked for.
Long time loyal costumer was given the wrong product. Went back to return the one unopened and one opened product and was told the 1 min ago purchase could not be refunded.
The 2 product I got I actually never ordered. After accepting that I wouldnt be able to get both products I decide to only return the unopened one.
They claimed to have shown me the product but cant see well so I asked the lady to confirm it with my receipt. I even mentioned the wrong price and asked to verify my receipt before leaving the store. I was told it was good. Once i left i found out there was an issue though i mentioned it to staff.
Returned were i was immediatly told she verified the paclage on screen which meant nothing to me as they are inledgible lines at that size and asked her to verify as accomadation. When i started to explain everything i did to prevent it she continued to berate me so I left.
Really unfortunate i now have 50$ of product i dont want at a time of the year every penny counts. I have had other issues in the past but they were always resolved. This lady, however, felt it was her job to tell methat i was at fault and how despite everything. She told me that i verified it the product which is just plan gasslighting as i verified with her not on the computer but three different ways while mentioning the price.
I have spent thousands here, ha .. |