Rebekah

Rebekah

Please sign in to view favourite products, brands and stores shared by Rebekah. No account? Quick Sign-in.

My Products ⁽⁾

My Brands ⁽⁾

My Stores ⁽⁾

My Reviews ⁽³⁾


1.0 ★ ☆☆☆☆	Jul-25
The Oz Store, Ottawa ON
I'm writing this to share how disappointed I am with how my husband was treated at The Oz Store on Somerset. He brought up a valid and respectful concern about someone blocking the parking lot and instead of being heard, he was yelled at by a customer and then dismissed by the staff like he was the problem. It's not hard to acknowledge when someone has a point, especially when it affects other paying customers trying to access the store. But instead of showing any professionalism, the staff jumped to shut him down, clearly more concerned with avoiding "drama" than addressing the issue. Let me be clear: my husband didn't yell, didn't escalate, and didn't come in looking for a fight. He spoke up and that alone was apparently enough to be treated like a nuisance. This store has loyal customers who come back regularly. But loyalty doesn't mean silence. If this is how you handle simple feedback, maybe it's time someone higher up takes a long look at the way customers are being treated. This wasn't just a bad moment, it showed what the culture here is really like when things aren't convenient for the staff.

1.0 ★ ☆☆☆☆	Oct-23
Unplug Cannabis Co., Ottawa ON
First time coming here today and was extremely uncomfortable at how they spoke to and treated customers. The staff (it was a young woman) was super impolite and rude which eventually made me just walk out and not buy anything. I really wanted to give this place a chance as I live close by but the way they treat customers (and how they speak about customers once they leave the store) is extremely unprofessional. Think it's time the owner has a chat with his staff about customer service. Your presence, attitude, demeanor & energy represent the company you work for...watch how you treat others.

5.0 ★★★★★	Aug-23
Cheech & Chung Cannabis, Ottawa ON
Currently this is my go to dispensary. The customer service is amazing & I love that everything is on display, affordable and I don't have to read off an iPad! 🤣

e w e e d p r o