Alex L
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My Reviews (1)
1.0 ★ ☆☆☆☆ |
Nov-23 |
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Canna Cabana MacLeod Trail, Calgary AB |
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| I'm disappointed by my recent experience at the store managed by Lisa. Despite being a loyal customer for a year, Lisa's sudden and inconsistent ID requirement, when no other employee has asked me for ID, led to a denied purchase. Despite presenting multiple forms of identification, including a photo, Lisa refused the transaction. This inconvenience raises concerns about customer service standards, prompting me to reconsider my loyalty. I believe a reevaluation of staff practices, including Lisa's, is necessary for the store's reputation | ||
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