Elevated Cannabis Is Here. Finally.
Tokyo Smoke’s varietal collection is here to activate your intent. We believe that responsible cannabis is a tool that can turn your good intention into better actions to live your best life. Whether you need to relax, recharge or re-invent, we’ve got you.
We have been changing the public perception of cannabis since its inception through well-designed products and immersive retail. We’ve come a long way, always with the core belief that intentional cannabis usage can better people’s lives. Tokyo Smoke empowers consumers to make well-informed decisions about safe, high quality products.
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Amazing staff — they answered all my CBD-related questions and guided me to exactly the products I needed. Very knowledgeable and incredibly welcoming.
I went in there yesterday to find a product... the staff do not know what they are selling, the product names or info on them. Would not recommend going in here due to the lack of knowledge on the product I left this place. Don't hire staff that don't know the products. You have staff standing out side so if you wanna run in the place and do a dine and dash you could here. Definitely hiring people for their looks and not on their knowledge. Lack of products too for the amount of space they got. If I worked for the tobacco and alcohol company they be shut down too. Alot of rules being broken. They don't id you as well so kids here's your chance to get into the place and buy stuff. Not like the staff is any older. Try looking into an non named headshop they'll help you out better with the products, what to avoid and must haves.
Buyer be warned with this establishment..
Had some plants delivered the first time when I saw a deal online I couldn't pass up. Staff is quite friendly, helpful and you can't go wrong with free delivery. I would go to this place over The Joint as they charge for delivery. Happy smoking!
Horrible service. Customer service is on a power trip. I will not be going here again and I used to love coming here. There are way to many other options to bother coming back to this store.
Terrible Customer Service & Discriminatory Practices – Avoid This Place!
I had the worst experience at this establishment due to an incredibly rude and unprofessional agent. When I requested a formal note to be made regarding my issue, the agent flat-out refused. Instead, he insisted that write down what he wanted, rather than accurately recording my concerns.
When I asked to speak to the manager, I was denied. The agent arrogantly told me that I had to submit complaints through Google and that there was no other way to escalate issues. This is beyond unacceptable. A business that refuses to take responsibility for its actions and silences customers should not be operating.
Even worse, this place engages in discriminatory practices. They judge people based on race and appearance, treating certain customers with clear bias. It is disgusting that in a country like Canada, such businesses still exist—places where staff openly discriminate and mistreat customers instead of offering fair and respectful service.
If you value dignity and equality, do NOT support this place. Their behavior is shameful, and no one deserves to be treated this way. Avoid at all costs!
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1592 Regent Ave W, Winnipeg MB
(204) 515-7700
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