Based in Alberta, we’re an independent, Canadian-owned and operated cannabis retail company with four dispensaries located in Edmonton, Sylvan Lake, Leduc, Wetaskiwin and Ponoka—and we’re just getting started.
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If I could give zero I would! Myself and my husband have been going to this location for the past two years and never any issues…the last time I was there I received wrong information from Adriane, I called, she explained it's not her fault cause she can't see packaging, but I brought my previous disposable pen with me to show exactly what I wanted, I would think that they should know what their products entails . I then spoke to the Manager Nicole who basically also took no accountability and honestly just didn't care, proceeded to argue with me. As a manager, your job is to deescalate a situation not escalate. Very disappointed with customer service and will never return to this location! Nicole you dealt with this situation so poorly!
Will never shop here again. The employees discriminate against men. My husband went in to buy something & they ID'd him (he has a full beard & messed up teeth) but when I went inside they never ID'd me & I look way younger then he does. Never will shop there again.
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