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RMR has a cozy interior, good variety and a great staff. Matt and Sierra offer suggestions and go above and beyond when it comes to customer service. They helped me unlock my car after I had locked myself out, going so far as to craft make shift tools to get the job done.
Visited Rocky Mountain In St.Albert was extremely disappointed in my experience. I was sold a half used disposable. When I called the store asking if there was anyway to make this right. As I paid for a product that was half used. They told me the only way to get a refund was to bring the product back in. This wouldn't have been an issue for me. Besides I do live 8 hours away. This same situation has happened more than once to the friend I was visiting. Poor customer service. Not willing to accommodate my situation and concerns.
Great customer service, also the place smells soooo nice
Matt is very informative the store is great love it
Rocky mountain roots has been great customer service with familiarity of products and recognizance of repeat customers