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I've had 4 bad experiences with this store now so I give up going there. The grey shaved hair lady that works there needs to pick a new career. She's rude, moody and short with people. I decided to try namao and low and behold she was behind the counter, again being the most unprofessional rudest manager ever. I'd call and complain but I'd be complaining to the person I'm complaining about. Constant staff turn around and my guess is because of her. I've worked in customer service for many years and never come across anyone so offensive and mean in my life. You may want to reconsider this employee working for you especially if the turn over rate is so high. Sometimes you don't know who's working for you behind the counter, you need to know she's not a good look for your business.
All the friendly and informative staff are gone overnight. The nice tall gentleman that helped me find the products I need is not there anymore. He took his time and helped me understand the products and made it easier for me to buy what I needed. I walked in the other day only to be greeted by rude,ignorant,and stuck up employees. I will never go there again and I found a place in Albany that treats their customers and employees right . I now go to plant life where they value their customers and staff.
Not sure what happened to this place but alllll the staff is gone? This used to be my go-to place very frequently with a super knowledgeable and friendly crew. It's all new people in there now overnight and they're rude and it's super weird and gives mega bad vibes… disappointing.
Best place to buy weed in the city in my opinion. Great staff and the best prices and selection in the city. I Definitely recommend them
The best service from their staff. Shelly, Jayme, Aimee and Kristi. Recommend this location. Very knowledgeable staff with great suggestions for those on the fence about what to choose with an always cheerful demeanor.
Update: have recently found that one of the great staff members Shelly is no longer there. Unfortunate since she was the one who had me regularly going there where her knowledge and opinions on various flower and carts as well as just a friendly first encounter when first entering the store. It truly is a shame that you have lost such an integral member in the value buds experience.