True North Cannabis Co. has the lowest prices in the market, deep product knowledge, and carefully curated offerings to you.
True North Cannabis Co. was founded in 2020, with the goal of being Ontario's biggest cannabis store and retail chain. Our mission is to provide our clientele with high-end cannabis products and accessories at reasonable prices.
Just after a year of being founded, we have established and opened 20+stores in small towns across Central and Southern Ontario, with 5 more coming in the next few months. The convenience that we offer is paired with the expertise that our staff and budtenders give to our clients. What sets True North Cannabis Co. apart from other dispensaries is our best prices in the market. Our fair market offerings create a bigger opportunity for learning and sharing the benefits of cannabis among our involved communities.
Part of where we are today can be credited to our customer-centric approach, as we consider ourselves a community-driven dispensary. No frills, no falling in line, no hassle: just undeniably excellent service and superb cannabis solutions.
Aside from our customer-friendly approach. True North Cannabis Co. prides itself as a product-forward cannabis store. Our broad range of cannabis solutions and quality smoking accessories fit all levels of varying needs. Meticulously detailed and tagged, our products provide all the information that our customers may need. All this important information is relayed by our trustworthy and thoroughly educated budtenders who are always happy and willing to guide you through your cannabis journey.
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Place had me hit the penjamin franklin while talking to pendrick lamar. We ended up going to blinker City and hit up mega clouds while we got faded.
But in all seriousness, place is awesome, staff are lovely, atmosphere is out of this world and over all great deals.
The first dispensary I stopped at when I went to Canada. Great deals. Amazing selection. Wonderfully helpful staff.
Great place to shop for marijuana products, and their prices are quite reasonable!
Out of three people that independently entered the store at 4:50 p.m.
I was the only one ASK FOR IDENTIFICATION!!!
When I was leaving the store another gentleman crossed paths with me without being asked upon entry.
I'M 32 YEARS OLD AND I LOOK 32 YEARS OLD I will definitely be reaching out to head office.. I understand that you're supposed to ask every single individual entering for identification!!!
Suchh fines are issued for not doing so
the girls response to me was "I can ID anyone I want".
yes you absolutely
can but make sure we are following proper protocol sunshine!!!
Especially if you're serving your customer service with that attitude!!
It's a shame I just moved three houses away from your location and I absolutely was stoked to shop here again I've been a religious true north supporter for years. 6 maybe
Where is the customer service?!?
I have received nothing but kindness from a true north .. I know this was a fluke but it definitely shouldn't be happening
I ALSO HAVE MY CANNABIS LICENSE I am aware of the policies and procedures you are representing a company.. ID EVERYONE!!! Regardless of your judgment regardless if you know someone regardless that simple mistake or lack of detail just cost you credibility and also loyalty from a customer if it's a staffing issue then maybe consider having someone else provide assistance.. I was standing at the counter still staring at my bag putting my change in my pocket when the girl was already walking me out ..
It's the worst store to go to. I was banned from the store. The first time I had gone to the store I was served by the manager and she was not the nicest, I mean like no smile, no how are you doing today, just "what do you need". I was like ok so I just ordered and left. I went back a couple days later there was another staff member there who had much better customer service. I got my order and asked if they have another product that I was interested in. The staff member told me to come back and ask the manager, I said the manager is not nice at all and I'm not going to deal with her. A few days later I went back and got my order again and there was a different staff member there so I decided to ask them about the other product I was interested in and once again I was told to speak to the manager and again I told them the manager is not nice. Well to make the story short a few weeks later I go back and there is the manager that is not so nice, well she let's me in to the store and I go and order and she says to me "my staff tells me everything you say about me and we don't want your service, you can leave my store now." I told her I'm a paying customer and I'll talk to head office about the problem. She says "my regional manager says your banned from the store." I left and called head office. I still have not got a call back from head office. Well all I can say is that there are other stores that have better products for cheaper and friendly staff to serve you as I ..
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92 Pelham Rd, St Catharines ON
(226) 797-0522
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