The Joint has been proudly serving customers on the Prairies and all over Canada since 2007. The Joint Tobacconist & Glass Gallery currently operates retail locations in Manitoba and Saskatchewan. The Joint's selection is unmatched whether it be cannabis or cannabis accessories, The Joint keeps the biggest selection and lowest pricing. At The Joint we strive to provide our customers with the best shopping experience possible by maintaining a massive product selection as well as keeping our prices as competitive as possible. Above all, we pride ourselves on providing excellent customer service to every one of our customers.
We constantly strive to carry the newest and most innovative products in the market, including a huge selection of high end and independent Canadian, American & European glass. We always hope you have an awesome shopping experience at The Joint Tobacconist & Glass gallery, whether it is at one of our brick and mortar locations or through our website.
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Puts the wrong prices on the boxes and you end up getting charged more and they wont refund it. This place is a SCAM. However after given compensation and the option to refund after emailing I have decided maybe it isn't so bad of a place. But recently its been understaffed and dirty.
This new ID policy is stupid. Got Id'd twice in one shop. I don't get younger from the time I enter the store to the time I check out.. only older. You are making me feel unwelcome in your stores. Redundant.. I won't be back.
I stopped by to have a look around and Devanshu was quick to help me by making suggestions in each section of the store. He helped make sure what I was pointing out was actually what I wanted. He didn't look at me funny for being cheap either which was nice. All around a great visit with a huge variety!
Online stock is not correct, 2 times I've put in orders for them to tell me they don't have anything but the papers. Asked for a refund, and suggested they hire someone to do inventory. I have 24 years experience in retail and I've never seen anything like this. The manager called it a "discrepancy", an entire order not in stock 2 times is not a discrepancy. With the amount of stores you have I can just imagine how many "discrepancies" you have.
Having your inventory up to date and CORRECT is one of the most important pieces of good customer service. It's also one of the most important parts of running a retail business, let a lone a dispensary. Tell the owner reach out to me if they want this problem fixed.
Not the best location. I prefer kenaston ,sage creek and st marys.