You're Always Welcome At Canna Cabana!
Our Canna Cabana cannabis store in Hamilton, Crown Point East, Ontario is located next to many attractions. Hamilton is a port city, situated on the western tip of Lake Ontario.
We have a team of friendly staff in our store and they’re fully trained and ready to answer any questions that you have. We know that it can be a little daunting to choose cannabis strain and understand its effects, that’s why our staff are there to help you choose a suitable one for you. Come into our Hamilton store today and we’ll be happy to help you.
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Very classy and elegant cannabis store! I've been to others and didn't feel safe but this location has a very large and muscular and intimidating security guard with a tattoo at the front to protect their customers. While waiting in line I asked about the orange button and thought it was a panic button for him. He jokingly said "it's not for me it's for them" lol. The staff Nicole was very helpful at answering all of my questions. I will definitely recommend and return!
I had a great experience at Canna Cabana thanks to the outstanding professionalism of hasan the security guard on duty . From the moment I arrived, he was polite, respectful, and welcoming. He made the licensing process smooth and efficient while maintaining a calm and friendly demeanor. It's not every day you meet security guard who are both professional and personable—thank you for making the visit comfortable and stress-free!
The security on duty Tuesday April 10, 2025 @11am was extremely arrogant in trying to do his job I wouldn't recommend this kind of front for any business. Customer service should be A1 priority not demeaning customers at the door of business. Hire more competent individuals to front your business because you've lost mine
On January 12th, 2025. I came to the location to pickup an order, however due to the fact that I didn't have the card used to make the purchase, I wasn't able to receive the stuff I ordered. It's been almost 3 months and I still have yet to receive a refund.
Update - On March 24th, 2025. I returned back to the store for the first time since that day, and because I apparently "punched a window" on January 12th, I have been banned from the location. Words can't describe how this makes me feel and I know better places I can go from now on.
Worst customer service at any Canna Cabana location. The security guards ID people above 65years old. And Senior citizens needs to keep a valid ID to show the gustopo at the door.