Ignite Community. Spark A New Culture. Elevate The Standard.
WHO WE ARE
Our mantra has always been the same – to approach cannabis in a socially responsible manner, ensuring we’re providing our consumers with the best products, information and customer service to guide your cannabis experience.
We’re avid learners, caring community members and changemakers. We’re a company committed to bringing on passionate individuals who are willing to lean into a new industry with enthusiasm and a strong desire to learn, and we like to have a little fun along the way.
How we live it:
- By being responsible stewards of cannabis in the community, fostering strong relationships and sharing knowledge.
- By curating a diverse, inclusive and supportive environment. We recognize passion, expertise and a willingness to take on new challenges.
- By going above and beyond to deliver an unparalleled in-store experience through exceptional care and expertise.
Vision:
To be known as the absolute best place to work and the most valuable and recognized cannabis brand with a cult-like following. We will set the worldwide standard for cannabis customer experience and employee satisfaction.
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I am writing to formally express my disappointment with my recent experience at your FOUR20 Beltline location (640 10 Ave SW, Calgary, AB T2R 0A9) today, approximately one hour ago.
I visited the store just before closing time and was immediately asked about my intended purchase and payment method. When I stated that I would be paying with cash, I was informed that only card payments were accepted. I explained that cash is a legal tender in Canada and should be accepted as a valid form of payment. However, I was told that I had no choice but to pay by card.
I tried to explain that refusing cash payments is not in line with legal standards, but I was met with resistance. As the conversation continued, it was close to 2 AM, and I was asked to leave the premises. At that point, I agreed to pay by card and clearly stated my willingness to do so. Despite this, I was still asked to leave the store in a rude and dismissive manner.
The assistant manager, Vishwaroop, handled the situation in an extremely unprofessional and disrespectful way. His attitude was rude and condescending, and when I told him that I would be filing a complaint, he mockingly told me to go ahead, saying, "Go and complain, I don't care." This response is completely unacceptable, especially coming from a management representative.
This is not just my experience—many of my friends and other customers have had similar negative interactions at this particular location. The staff at this store have deve ..
Chris was very patient and helpful, showing great knowledge in suggesting products that suited my needs. The ambience and selection were impressive.
Great place, come here all the time.
I am here on Mon long weekend and checked the hrs or operation But it says may.. affect these hrs and nothing posted outside to say any different? So I am hoping they open at 10 still. 😆
Amazing Customer Service at Four20 Beltline Cannabis Store
I recently had an issue with a purchase at Four20 Beltline Cannabis Store, and I have to say, the way they handled it completely turned my experience around. Initially, I was disappointed when I bought a product that wasn't quite right for me, but the team at the store went above and beyond to make things right.
After reaching out to the store, they promptly contacted me and were incredibly understanding about my situation. They helped me find the perfect alternative and ensured that my experience was nothing short of excellent. Not only did they resolve the issue, but they also made it clear that customer care is a top priority for them. Their attention to detail and genuine effort to rectify the situation really impressed me.
It's rare to find a store that stands behind its service like Four20 does. I'm truly grateful for how they handled everything, and I'll definitely be returning in the future. If you're looking for a store that cares about both your experience and your satisfaction, this is the place to go!
A good Experience...prices are Fair...welcoming Staff
Decent Products N nice & close 😊
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640 10 Ave SW, Calgary AB
(403) 233-8043
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