Ignite Community. Spark A New Culture. Elevate The Standard.
WHO WE ARE
Our mantra has always been the same – to approach cannabis in a socially responsible manner, ensuring we’re providing our consumers with the best products, information and customer service to guide your cannabis experience.
We’re avid learners, caring community members and changemakers. We’re a company committed to bringing on passionate individuals who are willing to lean into a new industry with enthusiasm and a strong desire to learn, and we like to have a little fun along the way.
How we live it:
- By being responsible stewards of cannabis in the community, fostering strong relationships and sharing knowledge.
- By curating a diverse, inclusive and supportive environment. We recognize passion, expertise and a willingness to take on new challenges.
- By going above and beyond to deliver an unparalleled in-store experience through exceptional care and expertise.
Vision:
To be known as the absolute best place to work and the most valuable and recognized cannabis brand with a cult-like following. We will set the worldwide standard for cannabis customer experience and employee satisfaction.
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Generally they are fine. But this is the 4th time i've shown up with a sign that says be back soon. I've waited between 20 and 40 min. At least state when you will be back so I can decide if waiting is worth my time. I don't have a car so this is a huge inconvenience and the only one close to me.
Tried delivery... 4 hours after it was supposed to arrive I got a call saying they would delivery. (after I called to remind them) No refunds on delivery purchases means I had to wait for this delivery the entire day or loose my money. I had picked the specific time frame because I have other things I needed to do in the day... Not great customer service at all.
Friendly attentive employees, a good selection
I love the delivery service.
I purchased a $300 vaporizer from this store as a gift for my friend. After I gifted it to him, we discovered that the package was incomplete and missing some essential parts, making it unusable. I called the store's manager and asked if the missing parts could be found at the store. He said he would look into it, but after almost a week, he still hadn't found them. Why couldn't you say this earlier!? (Before that I called the location three days in a row between 12-2pm and no one answered or called me back)
Then, I asked about purchasing replacement parts, but that turned out to be problematic as well. He told me the parts were only available at other locations, and I would need to go there myself to buy them. I explained that I didn't want to drive around town looking for parts and asked if he could transfer them to this location since it was the closest to me and I had bought the vaporizer here after all. The manager said that the transfer is not possible now and I can always make return if I want. When I asked why, he said that he does not know how transfers work. I told him about a similar situation that happened to me and how another manager fixed it perfectly and he asked for the contact of a manager who could clarify this for him. (I don't know where I'm supposed to get this manager's number from). He said that he will find out how to do it and call back. That was the end of our conversation.
A three days later, he left me a voicemail, informing me that h ..
Well educated, they know what's what and everything is tidy. Fair prices, and I've rarely (if ever) met anyone working at FOUR20 who isn't friendly and easy to get along with.
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3011 26 Ave. SW, Calgary AB
(587) 318-4204
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